Personalization & your data

What Velo personalizes

As you chat with your assistant, Velo can notice durable things about how you like to work — for example that you prefer brief answers, avoid emoji, tend to work in the evening, or care about a particular topic — and build a private profile it uses to adapt its tone and how proactively it helps.

Where it comes from

• Only from your own conversations with the Velo assistant.
• We do not buy data about you or import it from other services.
• There is no separate tracking — nothing beyond the messages you choose to send.

Your choice

Personalization is off until you turn it on. When you first open Velo we ask you to make a choice:

• Turn it on — the assistant learns and adapts to you.
• Keep it off — Velo works exactly the same in every other way; it simply won't build a profile of you. You can use the full product either way.

You can change your mind at any time in Settings → Privacy.

Your controls

• See it — export everything Velo has inferred about you, at any time.
• Delete it — erase your entire personalization profile in one action.
• Turn it off — stop any further personalization going forward.

All three live in Settings → Privacy.

How long we keep it

The underlying records are kept for up to 12 months and then automatically purged; older signals fade in influence well before that.

Who can see it

Your personalization profile is not shown to other users. A small number of Velo operators can review profiles internally to keep the system working correctly and safe.