These Terms govern your access to and use of Velo (the “Service”) at https://velo.ninja and related apps. By creating an account or using the Service, you agree to these Terms and our Privacy Policy.
1. Agreement
These Terms are a contract between you and Velo (“we”, “us”). If you use the Service on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” includes that entity.
If you do not agree, do not use the Service. Privacy practices are described separately in the Privacy Policy.
2. The Service
Velo is a chat-first workspace for founders and small teams. Features may include (depending on your plan and configuration) an AI assistant, boards and tasks, documents, decisions, hours tracking, personas, reminders, notifications, team invitations, optional Google Calendar integration, and related tools.
We may change, add, or remove features; impose or adjust usage limits; or offer beta / experimental capabilities that may be less stable. We will try to avoid disrupting your work unnecessarily, but we do not guarantee that any particular feature will remain available forever.
3. Accounts & organizations
You must provide accurate account information and keep access to your sign-in method secure.
You are responsible for activity under your account, including actions by members you invite to your organization.
Organization owners and admins control membership, roles, and much of the shared workspace content.
Board visibility and permissions further limit who can see or edit certain work — you are responsible for configuring access appropriately for your clients and teammates.
You must be old enough to form a binding contract in your jurisdiction (and at least 16 if our Privacy Policy sets that floor).
4. Google sign-in & Calendar
Sign-in is provided via Google OAuth. Your continued ability to use Google sign-in depends on Google’s terms and your Google account remaining in good standing.
Connecting Google Calendar is optional. If you connect it, you authorize Velo to access Calendar as described at consent time and in the Privacy Policy, including reading and writing events you confirm in the product. You can disconnect Calendar at any time. Misuse of Calendar access (or of any Google user data) is prohibited.
5. Your content
“Your Content” means data you or your org members submit to the Service — chats, tasks, docs, uploads, client records, decisions, calendar-driven actions you initiate, and similar materials.
You retain ownership of Your Content.
You grant us a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Your Content only as needed to operate, secure, improve, and provide the Service (including AI features you use and backups/failover).
You represent that you have the rights to submit Your Content and that it does not violate law or third-party rights.
You are responsible for client and confidential information you choose to store in Velo.
6. AI features
The assistant may generate suggestions, drafts, summaries, tool proposals, and similar outputs. AI outputs can be wrong, incomplete, biased, or inappropriate for your situation. You must review outputs before relying on them for legal, financial, medical, safety-critical, or other high-stakes decisions.
Destructive or high-impact actions (for example creating calendar events or applying board changes) may require your explicit confirmation in-product — treat that confirmation as your instruction.
We do not guarantee uninterrupted or error-free AI performance or specific business outcomes.
7. Acceptable use
You agree not to:
Break the law, infringe others’ rights, or upload malware
Attempt unauthorized access to the Service, other accounts, or underlying systems
Abuse, overload, scrape in a way that harms the Service, or reverse engineer except where mandatory law allows
Use the Service to spam, harass, or deceive others
Resell or provide the Service to third parties as a competing hosted offering without our written permission
Use Google user data (including Calendar data) for any purpose other than the features Velo provides to you
Circumvent plan limits, billing, or security controls
We may investigate and suspend or terminate accounts that violate these rules.
8. Plans, credits & billing
Some features or capacity require a paid plan, subscription, or credit packs as described on our pricing / billing screens.
Payments are processed by our payment provider (currently Lemon Squeezy unless we configure otherwise). Their terms also apply to checkout.
Fees are generally non-refundable except where required by law or where we expressly offer a refund.
We may change prices with notice for future periods; existing prepaid unused credits remain subject to the terms disclosed at purchase.
If payment fails or a subscription lapses, we may reduce access to paid capacity until resolved.
9. Our intellectual property
The Service — including software, design, branding, documentation, and product copy — is owned by us or our licensors. These Terms do not transfer ownership to you. You may not use our marks in a way that implies endorsement without permission.
10. Third-party services
The Service depends on third parties (for example Google, hosting providers, AI model providers, email, and payments). Those services have their own terms and availability. We are not responsible for third-party outages, policy changes, or acts outside our reasonable control, except as the law requires.
11. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. We do not warrant that the Service will be uninterrupted, secure, or free of errors, or that data will never be lost.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, OR DATA, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.
OUR AGGREGATE LIABILITY FOR CLAIMS RELATING TO THE SERVICE IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) USD $50, EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW (FOR EXAMPLE, CERTAIN PERSONAL INJURY OR FRAUD CLAIMS).
13. Indemnity
You will defend and indemnify us against claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your violation of these Terms or applicable law, except to the extent caused by our willful misconduct.
14. Suspension & termination
You may stop using the Service and delete your account as described in-product (account deletion may require email confirmation).
We may suspend or terminate access if you breach these Terms, create risk/harm, or if we discontinue the Service.
Provisions that by nature should survive (including IP, disclaimers, liability limits, indemnity, and governing law) survive termination.
15. Changes
We may update these Terms. The “Last updated” date will change. For material changes we will provide a clearer notice in the product or by email when appropriate. Continued use after the effective date constitutes acceptance of the updated Terms for that onward use. If you do not agree, stop using the Service and delete your account.
16. Governing law
These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law rules, unless mandatory consumer protections in your country of residence require otherwise. Courts in Tel Aviv, Israel shall have exclusive jurisdiction, subject to those mandatory protections.